First of all, we are thankful for your continued support of Magazine Subscriptions PTP! You may email, fax or call with any suggestions, questions or concerns.
If you have received a damaged issue, a stopped or missed issue, duplicate issues, or any other problems with your magazine please fill out the claims form to the right. We will work quickly to resolve it!
We are happy to renew all of your magazines for you, but only with your approval. You will receive a renewal notice from us; ignore those sent by the publisher. Please send the renewal back to our office within 90 to 120 days prior to expiration, since most magazines pre-label early. You may email, fax or call in your renewal/purchase order. We accept checks and honor Master Card, Visa, Discover and American Express.
We are dedicated to customer service; therefore we will do everything possible to locate back issues when available. We also have an inventory here of back issues for some magazines. Let us know as soon as you miss a copy. We will contact the publisher directly for you.
Let us know if you receive duplicate issues. Just send us a copy of the two labels from the duplicate issues, and we will see that this gets corrected. Simply call, fax or email.
Contact us to have all of your magazines move with you. Do not miss an issue! We need about four to six weeks notice in advance of your move to ensure that you do not miss an issue.
Customer Support Issues
We are a FULL service magazine subscription company, so there is no need for you to call the publishers. We will be more than happy to contact them on your behalf. Simply call or email us, and we will take care of it for you!
There are over 80,000 periodicals available, from magazines and journals, to newsletters and newspapers. Each month new magazines are added, while others cease.We are diligent about keeping on top of these changes and will keep you up-to-date on developments. If a publisher ceases a publication, and we are refunded, you will be given credit. In most cases, the publishers will offer another magazine to fulfill the rest of the term. Simply call, fax or email us.