Ever wonder how our company operates? From buying a subscription, to getting your magazine in hand, how does it work? Magazine Subscriptions PTP serves three main groups – libraries, businesses and individuals. Each service has its own process and we want to make sure you’re informed on how we operate!

Libraries

We provide magazine subscription solutions to both schools and public libraries across the world. When a new or existing customer contacts us regarding purchasing a subscription, our initial step is to understand what they need. Some customers know exactly what they want, and others may know they need “sports” magazines or “history” magazines, or need certain age appropriate magazines, and we recommend magazines based on their needs. If you have no idea, no worries! We can send you a catalog with all the magazines. Our catalog has descriptions on each magazine, the prices, and the frequency.

Once a customer provides us a list, we create a quote based on the current prices and send it for approval. A Purchase Order (PO) or approval must be given to submit the order. We contact the publishers individually and provide our customer’s subscription information. We take care of all communication with publishers, which allows our customers to focus on their job at hand! Once the order is placed, we will send our customers an invoice.

Our customers can expect their magazine(s) in hand within 4-12 weeks depending on the frequency of each magazine. If our customers ever miss a copy, we have some extra stored at our headquarters, or we can contact the publisher, and we will make sure they receive one!

When a magazine is nearing the end of its subscription, we make sure to send out renewal notices to all our customers months in advance. We will not renew a magazine unless we receive approval from our customers. Please note that each publisher (magazine) may send out their own renewal notice but our customers may ignore those! We handle renewals for all our customers – libraries, businesses, and individuals.

Businesses/Individuals

For businesses and individuals, the process is very similar. The only difference is we do not require a Purchase Order (PO). All we require is our customer’s approval on the magazine(s) and we will process the order. Everything else is the same!

Below is a diagram that summarizes our process for all of our customers.

 

Our goal is that the process we have in place provides consistency and simplicity to all of our customers. We understand that all of our customers have other things to focus on and it is our job that they have no worries when it comes to their magazine subscriptions.

As always, if you ever have any questions or concerns our friendly and dedicated staff are here to serve you! Contact us by phone at 1-800-733-5470 or by email at info@magazinesptp.com.